Your Home Deserves The Best - Clean Like A Pro
Transform your home into a cleaner, safer, and fresher space with our smart, reliable, and easy-to-use cleaning essentials
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Frequently Asked Questions
What types of products does Clean Haven offer?
We offer high-quality home and lifestyle products designed to make your environment cleaner, healthier, and more comfortable. This includes items like dust mite vacuums, floor scrub brush, non-slip shower mats, bedding essentials, and other home wellness products.
Are Clean Haven products safe to use?
Yes! All our products are made with safety and durability in mind. We carefully select materials that are non-toxic, hypoallergenic, and suitable for daily use.
Where are you located?
Our head office is located in Brisbane, Australia
How much does shipping cost?
Shipping is free on all orders to Australia wide.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at cleanhavenaustralia@gmail.com
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.
Our Mission
At Clean Haven, our mission is simple – to help you enjoy a healthier, fresher home. We curate effective cleaning products that support your daily routine, making every space feel safer, cleaner, and more peaceful. Because a cleaner home means a calmer you.
Fast, Free & Secure Shipping Australia Wide
We believe a healthier home shouldn’t have to wait. That’s why we offer fast, free shipping on every order. Your cleaning essentials are packed with care and delivered straight to your door—so you can start fresh, sooner.